Servicing contracts
Every unit on site serviced on a fixed cycle, priced per unit, with a service report every visit.
We survey the site first and count every unit by building, level and type. The contract price is that count times a per-unit rate, so the invoice is arithmetic you can check.
What’s included
- Filter, coil, blower and drain-pan cleaning on each indoor unit
- Condensate drainage checked and cleared
- Outdoor unit cleaning
- An operational check of cooling and controls
- A service report every visit: units and areas served, works carried out, and what we found
- A unit list per site, maintained across visits
- Photographs of concealed work, where you ask for them at scoping
- One invoice per cycle, referenced to the report
- Faults found are reported and quoted
Not included
- Chemical wash, quoted per unit when a coil needs it
- Refrigerant top-up, only after a leak check
- Parts, quoted and approved before fitting
- Units not on the contract’s unit count
Chemical wash and chemical overhaul
When a normal service will not clear a coil, we show you its condition and quote a chemical wash per unit before we start. A chemical overhaul, with the unit taken down, is quoted as its own line. Both are available inside a contract or on their own.
Systems we handle
Common questions
How is it priced?
Per unit, per visit, against the unit count fixed at survey.
What if a unit fails between visits?
Call us. That is a repair visit, quoted before any chargeable work.
Can visits work around our hours?
Visit times are agreed with you at survey and written into the schedule.
Where we’ve done this
Clients: QQ Cats Pte. Ltd., Live in Singapore.City Pte. Ltd. →